Jumping through Tax Credits hoops

I had better things to do today, but this morning I received a letter from Concentrix* – a Business Services Company – on behalf of HM Revenue & Customs Tax Credits department. The letter says they “have information” that suggests someone else is living with me. They’re basically accusing me of co-habiting without informing them (I’m not). So I’ve had to sift through various documents and gather loads of shit together, otherwise they’ll stop our (my son and I) tax credits.


I’m pretty furious. E’s Dad and I split up 13 years ago! I resent the accusation, am baffled as to where this “information” has come from, and, as I already said, I’ve got stuff to do! So, because I’m me, I’m sharing with you the letter I’ve written in response:

9th November 2015

Dear Concentrix on behalf of HM Revenue & Customs

REF: ******** case reference ***************

I received your letter this morning saying you have received information there might be another person linked to me or my address between 06 April and 03 Nov 2015. I request that you clarify what this information is, please, because I am baffled.

I have lived at this address with my son – E****– since September 2012. Have we ever had visitors sleep over? Yes, of course, but no one else has lived here.

In response to your request for information, I have enclosed the following:

  1. Bank statements for my current account for the period 24th March-16th October 2015.That’s as far as they go up to, to date. There are 21 sheets of paper (I counted them twice). Have fun looking through them, I shop at Morrisons a lot, don’t I?
  2. Cash ISA statements for the period 11th December 2014 – 5th November 2015. There are 3 sheets of paper. As you can see, I’m not very good at saving money.
  3. Notice of Rent Increase from Leeds City Council dated 26th Feb 2015, effective from 6th April 2015. I don’t have a tenancy agreement as this is a council rental, so this is the most recent statement/letter I can give you. 1 sheet of A3 paper, folded.
  4. Council Tax bill dated 2nd March 2015, for the period 1st April 2015 – 21 March 2016. You’ve requested one dated ‘after April 2015’ but it doesn’t work like that, which is good, because I like to get notifications in advance. (1 sheet of paper).
  5. Yorkshire Water bill, dated 6th February for the period 1st April 2015 – 31st March 2016. Way too expensive by my reckoning. It was less than half the price in the last place I rented. (1 sheet of paper).

I cannot supply telephone bills at this time because I am with Talk Talk. And yes, my account was hacked. I don’t receive paper statements and can’t access my online account, but you can see from my bank statements the monthly direct debits.

I also cannot supply gas and electric bills because I have pre-pay meters which involves putting money on a card via the local pay point (whose machine is often broken, it’s rubbish).

Finally, I don’t have any court or solicitor letters such as legal separation documents, decree nisi etc, because I’ve never been married. Some people tilt their head and ‘ahhh’ slightly pitifully when I tell them this, but for me it’s something to celebrate.

Hopefully you have everything you need here (27 sheets of paper containing all sorts of personal information. I’m embarrassed to see a purchase at Caffe Nero in my bank statements, as they are tax dodgers and I usually boycott them, but I was treating my Mum and Boston only has two coffee shops).

Please let me know if you need anything else. And please return my documents in good time.

Yours sincerely

Maria Spadafora

(*means circles, doesn’t it? As in running around in? Apt.)