Me Vs HMRC/Concentrix

If you read my blog about being investigated for what essentially boils down to Tax Credit fraud, here’s an update. I sent them all the documents they requested (as best I could) and on January 22nd they sent a letter saying they’d completed their check and no changes would be made to my award. In the meantime, I sent a Freedom of Information request demanding to see the information they claimed they had, information that implied I should be claiming as part of a couple, not a single parent. I waited way more than 20 days and got no response to the FOI, so I re-sent it.

Today I got a response. They have sent me photocopies of all the documents I sent them, including my own bank statements; rent statements; utility bills; the sarcastic letter I posted on my blog, my own FOI letters. The only other documents are standard letters about my claim, which I also already have. In short, they have sent me things I already have, because they belong to me. The only thing they sent that I don’t already have is a glossary of codes and abbreviations that’s six pages long and of no consequence whatsoever.

So the battle continues. I’m pretty cross.

Here is my latest letter to them:

To whom it may concern

Your Ref: xxxxxxxxxxxxxxxx
NI number: xxxxxxxxxxxxxx
Case no: xxxxxxxxxxxxxxxxx

Today I received a package of photocopied documents in response to my Freedom of Information Request, initially sent on 20th November, then re-sent on 11th January after I received no response.

I specifically requested to know what information you had causing you to investigate me, demanding to see private, personal documents so you could ‘get a full picture of my circumstances.’ I have enclosed a copy of your original letter (via Concentrix) and highlighted the paragraph, which states:

“We have information that suggests there might be another person linked to you or your address between 06 Apr 2015 and 03 Nov 2015. We need to check whether this is someone you should be claiming with as part of a couple.”

I specifically requested to see this alleged ‘information’ or at least be given an explanation as to what it is. And WHO is this mysterious ‘someone’? You have not answered my question, instead you have sent me, presumably at the expense of the tax payer, photocopies of documents I already have, including my own bank statements and the letters I sent you. You have not responded to my request.

If your initial letter of 4th November 2015 was in fact a ruse to gain access to my bank statements, bills, rent agreement, etc, with no real grounds to investigate me and threaten to stop my tax credits, at the very least you should admit this. Otherwise I demand to see the ‘information’ you claim to have on me.

My Freedom of Information Request stands. I expect a response within 20 days.

Yours faithfully

Maria Spadafora

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2 thoughts on “Me Vs HMRC/Concentrix

    • Hi Lenny. We went around in circles, they were incredibly evasive. In the end they said they’d gotten the information that led them to believe I was co-habiting from a credit check. It’s utter bollocks, but I lost the energy to keep questioning. The bottom line is (I believe) these letters are a ruse to scare people off claiming tax credits.

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